In Transforming Technology Pro Bono, Taproot Foundation and VMware Foundation shared a practical approach to tech pro bono, which is grounded in two principles:
- Taking a customer-centric approach, and
- Applying established best practices from the for-profit technology industry.
Through this research, we introduced the Solution Development Framework, a powerful resource for building nonprofit capacity with technology expertise. The Solution Development Framework is a customer-centric approach that can guide stakeholders to Discover, Design, Implement, and Maintain solutions that enable nonprofits to adapt and thrive.
With this supplement, we intend to integrate stakeholder feedback from our initial research; dive deeper into the first two phases of the Solution Development Framework; and provide practical tools to put the Solution Development Framework into action.
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